Henry Ingest

We turn scattered and messy data into workable structure.

Your inboxes and drives already hold what you need. They just cannot be queried.

Connect Outlook, Gmail, SharePoint, OneDrive, Google Drive and any other file source. Ingest reads every email and every document, works out what it is, and hands back clean, typed, traceable data.

No migration, no re-filing and no change to how your team works day to day.

One inbound emailread 09:14, settled 09:14

accounts@deltaparts.co.zaRE: RE: FWD: invoice for July

Morning,

Please find attached our invoice INV-40881 dated 19 July 2026 for the parts supplied to the Sandton branch last month.

The net amount due is R 48 210.00 excluding VAT, payable within 30 days of statement.

Regards,
Lerato

Extracted

Supplier
Delta Parts (Pty) Ltd
Invoice no
INV-40881
Invoice date
2026-07-19
Net amount
R 48 210.00
Payment terms
30 days from statement

Every value traces back to the words it was read from.

Trust and controls

Reading your mail is a serious permission.

Ingest sits inside your mailboxes and drives. That obliges us to be stricter than a general purpose document tool, not more relaxed.

  • Scoped, revocable consent

    Ingest reads only the mailboxes and folders you nominate, granted by your own administrators and withdrawable at any time.

  • POPIA aligned processing

    Personal information is processed for the purpose you specify, held under a documented retention position and removed on request.

  • Encrypted, least privilege

    Sensitive fields are encrypted at rest, with access restricted to the roles that genuinely need them.

  • Every read is logged

    Access to sensitive fields writes an audit entry, so you can answer who saw what and when without reconstructing it later.

  • Isolated per tenant

    Your data is separated from every other customer at the data layer, not by a filter in the interface.

  • A person confirms the risky calls

    Low confidence extractions never silently become fact. They queue for review with the source alongside the proposed value.

Connect

The mess is already in your mailboxes and drives.

Ingest reads it where it lives. Nothing is migrated, nothing is re-filed, and no team has to change the way it saves or sends anything.

HenryINGEST

Mailbox

Outlook and Microsoft 365 mailboxes.

Shared, role and individual mailboxes connected through Microsoft Graph. Threads, replies and attachments are read in place, in the order they happened.

  • Shared and role mailboxesThe info@, sales@ and accounts@ addresses where unstructured work actually lands.
  • Attachments includedEvery attachment unpacked and linked back to the message it arrived on.
  • Scoped, revocable consentOnly the mailboxes your administrators nominate, withdrawable at any time.

Personal mailboxes are never connected unless you explicitly nominate them.

What it reads once it gets thereIn whatever state the file arrives
  • Email and threads.eml .msg
  • Documents.pdf .docx .rtf .txt
  • Spreadsheets.xlsx .csv .ods
  • Scans and photos.jpg .png .heic .tiff
  • Voice notes.mp3 .m4a .ogg
  • Archives, unpacked.zip .7z .rar

Email AI

Read the inbox properly, not just faster.

A mailbox is a pile of prose with the facts buried inside it. Ingest reads every thread in Outlook and Gmail, works out what it is about and pulls the specifics out into fields.

  • Classification and routingEach message identified against your own categories, then sent to the right team or queue.
  • Thread summarisationA forty message back and forth reduced to what was agreed and what is still outstanding.
  • Attachment unpackingEvery attachment extracted, classified and linked back to the message it arrived on.
  • Entity and reference liftingAccount numbers, order references, dates and amounts pulled out of the prose into typed fields.
  • Response draftingA reply drafted from the full thread and the linked record, for a person to check and send.
Shared mailbox, accounts@One month, 1,842 messages
Auto handled83%Classified, extracted and filed with no person involved
To a person311Account queries and escalations, routed with full context
Escalated97Flagged on tone before anyone had to notice

Document AI

Every file becomes fields you can query.

Whatever lands in SharePoint, OneDrive, Google Drive or an attachment, Ingest identifies it and extracts against a schema built for that type. The output is data, not recognised text.

  • Type-aware extractionEach document type has its own schema, so an invoice and a contract are never read the same way.
  • Tables as tablesLine items and statement rows come back as rows, ready to sum, not as a paragraph of text.
  • Built for bad scansPhone photos, angled scans and low light originals are first class inputs, not edge cases.
  • Confidence on every fieldNothing is written as fact without a score, and anything under your threshold is held back.
  • Provenance you can proveEach value points back to the exact file and page it was read from.
One supplier document set0 fields extracted
Auto settled0Above your threshold, written straight through
Queued0Held back with the source page alongside for a person
Silently wrong0Nothing uncertain is ever written as fact

Sentiment analysis

Tone is data too, and it moves before the numbers do.

Every message carries a signal about how the relationship is going. Ingest scores it, tracks it over time and tells you which accounts are drifting while there is still time to act.

  • Per message scoringEach email scored for tone, urgency and escalation risk as it arrives.
  • Trend over timeScores roll up per contact, account and team, so a slow slide is visible as a slide.
  • Escalation alertsA thread turning sharply negative raises an alert instead of waiting to be noticed.
  • Silence countsA conversation that simply stops is flagged, which is often the more expensive signal.
  • Reasoned, not just scoredEach score comes with the phrases that drove it, so you can judge it for yourself.
Account tone, Delta PartsRolling 12 weeks, 26 scored messages
DirectionDecliningNegative for 4 straight weeks
DriverRepeat chasingSame query sent 3 times unanswered
ElsewhereStableOther accounts flat or improving
Flagged on week 9, seven weeks before this account would have shown up in a revenue report.

Features

Everything Ingest does, in one list.

Four jobs, in order: reach the data, read it, know how sure you are, and get it into the systems that need it.

Connect

Reach the places your unstructured data already sits.

Outlook and Gmail

Shared, role and individual mailboxes over Microsoft Graph and the Gmail API.

SharePoint and OneDrive

Site libraries, document sets and business drives, watched at folder level.

Google Drive

Shared drives and folders with change-driven pickup.

Other file sources

Object storage, SFTP, network shares, scanner output and direct upload.

Scoped consent

Only what you nominate, granted by your IT team and revocable at any time.

Change feeds

New and updated items arrive as they land rather than on a nightly batch.

Read

Turn each item into fields, not into more text.

Type classification

Every email and file identified against your own taxonomy first.

Field extraction

Typed values with formats normalised across every source.

Table extraction

Line items and statement rows returned as rows, not paragraphs.

OCR and scans

Photographed, angled and low light documents handled as first class inputs.

Attachment handling

Nested attachments unpacked and linked back to the message they arrived on.

Entity resolution

One person or company, even when they appear across many sources.

Thread summaries

A long back and forth reduced to what was agreed and what is outstanding.

Sentiment and tone

Every message scored for tone, urgency and escalation risk.

Duplicate detection

The same document arriving twice is recognised, not double counted.

Trust

Know how sure the system is, and prove where it came from.

Confidence scoring

Every field carries a score, not just a value.

Review queue

Low confidence fields queue for a person with the source alongside.

Configurable thresholds

Set the bar per field and per document type.

Provenance

Every value traces back to the exact email or file and page.

Audit logging

Access to sensitive fields writes an entry you can query later.

Correction feedback

Reviewer decisions improve the classifier over time.

Deliver

Get the structure into the systems that use it.

REST API

Query the structured record directly from your own applications.

Signed webhooks

Push events downstream the moment an item is settled.

System write-back

Results land in your CRM, ERP or line of business system.

Scheduled export

Bulk delivery for reporting and warehouse loads.

Routing rules

Send each type to the right team, queue or system automatically.

Next actions

What is missing, who owns it and what has gone quiet.

How it works

Scattered in. Workable structure out.

Five stages run on every email and every file Ingest receives. Select one to see inside it.

Connect the mailboxes and drives you already use.

Outlook, Gmail, SharePoint, OneDrive, Google Drive and other file sources are connected once, with scoped consent your IT team grants and can withdraw. Nothing moves, nothing is re-filed, and nobody changes how they work.

Scoped access

Only the mailboxes and folders you nominate, never a blanket tenant grant.

Change driven

New and updated items are picked up as they land, not on a nightly sweep.

No forwarding

Nobody has to send anything to a special address for it to be captured.

Backfill optional

Start from today, or reach back through history when you want the archive too.

ResultEverything scattered across mail and storage is in one queue.

The output

This is the structure you get back.

One record per entity, assembled from every source that mentioned it, with each field traceable to the email or file it came from.

Delta Parts (Pty) Ltd

Account 40881, owned by FinanceReady to action

Structured fields

Extracted, scored and normalised

Entity
Delta Parts (Pty) Ltdjoined from 3 mailboxes and 2 drives
Registration
2018/114872/07from a contract in SharePoint
Open balance
R 128 940.00summed from 4 extracted statements
Latest invoice
INV-40881, R 55 441.50from a Gmail attachment
Payment terms
30 days from statementfrom the signed supplier agreement
Tone trend
Declining, 4 weeksfrom 26 scored messages

Source items

Classified and linked automatically

  • Supplier agreementPDF, SharePoint / Contracts
    Verified
  • Statement, JulyPDF, Outlook attachment
    Verified
  • Invoice INV-40881PDF, Gmail attachment
    Verified
  • Delivery note, photographedJPG, OneDrive, low light
    Needs review
  • Account query threadEmail, 26 messages
    Verified
  • Proof of paymentexpected, not yet received
    Outstanding

Next actions

Raised from what is missing

  • 1
    Answer the account queryThird send, unanswered for 6 days, tone negative
  • 2
    Confirm the VAT numberPartially obscured on the scan, below threshold
  • 3
    Chase proof of paymentInvoice INV-40881 is 4 days past terms
Sources joined: Outlook, Gmail, SharePoint, OneDriveItems read: 31Fields extracted: 78Flagged for review: 2Manual capture required: none

Get started

See it on your own mess.

Tell us where your unstructured data actually sits today and we will walk you through Ingest against a real, anonymised example from your world rather than a generic demo.

We use these details to contact you about Henry Ingest. Nothing else.